Privacy-Policy

Austin Icon Limo ("Company", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website, contact us, or submit your information through Meta platforms such as Facebook and Instagram.

Information We Collect

We may collect the following personal information when you contact us, make a reservation, or submit a form:

• Full Name
• Phone Number
• Email Address
• Pickup and Drop-off Location
• Transportation preferences
• Reservation details
• Any additional information you voluntarily provide

How We Collect Information

This information may be collected through:

• Our website (www.austiniconlimo.com)
• Phone calls
• Email communication
• Facebook and Instagram Lead Forms
• Online booking forms

How We Use Your Information

We use your personal information for the following purposes:

• To provide transportation services
• To process and confirm reservations
• To contact you regarding bookings or inquiries
• To provide customer support
• To send booking confirmations and service updates
• To improve our services and customer experience
• To send promotional offers or marketing communications (if consent is given)

SMS and Text Messaging Communications

By providing your phone number and submitting a form through our website, Meta Lead Ads, or other platforms, you consent to receive text messages (SMS) from Austin Icon Limo. These messages may include booking confirmations, reminders, service updates, and promotional offers. Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier.

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive. For assistance, reply HELP or contact us directly.

Austin Icon Limo does not sell, share, or distribute your phone number to third parties for marketing purposes.

Meta (Facebook and Instagram) Lead Forms

We may collect personal information through Meta platforms such as Facebook and Instagram Lead Ads. This information is used solely to respond to your inquiries, provide transportation services, and contact you regarding your booking or request.

How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

Information Sharing

We do not sell, rent, or share your personal information with third parties except when required by law or to fulfill services requested by you.

Your Privacy Choices

You may request to update, correct, or delete your personal information by contacting us directly.

Contact Information

Austin Icon Limo
Phone: 512-221-2012
Email: reservation@austiniconlimo.com
Website: https://www.austiniconlimo.com

Consent

By using our website or submitting your information through our forms, you consent to this Privacy Policy and agree to its terms.